Effective Date: 1/24/2026
Applies to: nexartech.net, Nexar Solutions products, AI systems, and all related services.
1. Information We Collect - We collect only what is necessary to operate and improve our services:
- Contact Information: name, email, phone number, business details.
- Account & Service Data: project files, chatbot configurations, website content you provide.
- Usage Data: analytics, device information, interactions with our website and AI tools.
- Payment Data: processed securely through third‑party providers. We do not sell personal information.
2. How We Use Information - Information is used to:
- Deliver and improve our services
- Provide AI‑powered features
- Communicate with clients
- Maintain security and prevent fraud
- Comply with Massachusetts law, including M.G.L. c. 93H and 201 CMR 17.00
3. Data Protection (Massachusetts Compliance). Nexar Solutions maintains a Written Information Security Program (WISP) consistent with 201 CMR 17.00, including:
- Encryption of personal information in transit and at rest
- Access controls and authentication
- Secure storage and disposal
- Monitoring for unauthorized access
- Vendor oversight for any third‑party processors
4. Your Rights - Under M.G.L. c. 214 §1B, you may:
- Request access to your personal information
- Request correction or deletion
- Request limits on use
- Withdraw consent where applicable
Requests: support@nexartech.net
5. Data Breach Procedures - If a breach involves Massachusetts residents, Nexar Solutions will:
- Notify affected individuals
- Notify the MA Attorney General and the Office of Consumer Affairs
- Follow all requirements under M.G.L. c. 93H
6. Third‑Party Services - We use third‑party providers for hosting, analytics, payments, and AI processing.These providers must maintain security consistent with Massachusetts law.
7. Children’s Privacy - Our services are not intended for individuals under 13.
8. Changes - We may update this Privacy Policy. Continued use of our services constitutes acceptance.